Welcome to Arabian Oud House Perfumes. By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms of Service. Please review them carefully before using our website.

If you do not agree with these Terms, please discontinue use of our website and services.

1. General

These Terms govern your use of the Arabian Oud House Perfumes website, products, and related services.

We may update or modify these Terms from time to time. Changes become effective when they are published on our website. Your continued use of the website following an update constitutes acceptance of the revised Terms.

2. Privacy

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, share, and protect personal information.

3. Website Content & Intellectual Property

Content created or owned by Arabian Oud House Perfumes, including our store name, branding, website design, graphics, text, original photographs, icons, and other original materials, is owned by or licensed to Arabian Oud House Perfumes and may be protected by applicable intellectual property laws.

Our store sells products manufactured by independent third-party fragrance brands. Trademarks, brand names, product names, logos, packaging, product photographs, and other intellectual property associated with those brands remain the property of their respective owners.

References to third-party brands are used for identification and to describe products offered for sale and do not imply ownership of those brands by Arabian Oud House Perfumes.

You may use our website for lawful personal shopping purposes. Content owned by Arabian Oud House Perfumes may not be reproduced, distributed, modified, republished, or commercially exploited without appropriate authorization.

4. Product Information

We make reasonable efforts to provide accurate product descriptions, images, sizes, prices, fragrance information, and other details.

However, please understand that:

• Colors and packaging may appear differently depending on your device or manufacturer updates.

• Manufacturers may occasionally update bottles, boxes, labels, or packaging without notice.

• Fragrance perception and performance vary between individuals.

• Product information may occasionally contain errors or outdated information.

We reserve the right to correct errors, update product information, change pricing, or modify availability when necessary.

5. Pricing

Prices are displayed in the currency indicated on our website.

Product prices and promotional offers may change without prior notice.

Applicable shipping charges, taxes, and other fees will be displayed or calculated during checkout when applicable.

6. Orders

When placing an order, you represent that the information you provide is accurate and that you are authorized to use your selected payment method.

We reserve the right, where permitted by law, to refuse, limit, or cancel an order, including orders involving suspected fraud, payment issues, pricing errors, inventory problems, or misuse of our services.

Once an order enters processing or shipping, we may not be able to modify or cancel it.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded according to our refund procedures.

7. Accounts

If you create an account with Arabian Oud House Perfumes, you are responsible for maintaining the confidentiality of your login information and for activity conducted through your account.

You agree to provide accurate and current information.

We may restrict, suspend, or terminate accounts that violate these Terms, misuse our services, or engage in fraudulent or unlawful activity.

8. Reviews & User-Submitted Content

Customers may have the opportunity to submit reviews, photographs, comments, testimonials, or other content.

By voluntarily submitting content to us, you grant Arabian Oud House Perfumes a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and share that content in connection with our website, marketing, social media, and business operations, subject to applicable law.

You must not submit content that:

• Is unlawful, threatening, abusive, or defamatory.

• Infringes another person's intellectual property or privacy rights.

• Contains intentionally false or misleading information.

• Contains viruses, malicious software, or harmful code.

• Violates applicable laws or regulations.

We reserve the right to moderate or remove user-submitted content where appropriate.

9. Acceptable Use

When using our website, you agree not to:

• Attempt to gain unauthorized access to our website, systems, or customer accounts.

• Introduce viruses, malware, or other harmful technology.

• Interfere with the operation or security of our website.

• Impersonate another person or business.

• Provide intentionally false information.

• Engage in fraudulent activity.

• Use our website for unlawful purposes.

• Use automated tools in a manner that disrupts or harms our services.

We may restrict access to our services when these Terms are violated.

10. Third-Party Services & Links

Our website may use or contain links to third-party websites and services, including payment providers, shipping carriers, social media platforms, and other service providers.

These third parties operate independently and may have their own terms and privacy policies.

Arabian Oud House Perfumes is not responsible for the content, availability, security, or privacy practices of independent third-party websites.

11. Age Requirement

You must be at least 18 years old, or have the permission and supervision of a parent or legal guardian where permitted by applicable law, to make purchases through our website.

12. Mobile Access

When accessing our website through a mobile device, your wireless provider's standard data, messaging, and other charges may apply.

13. International Orders

Where international shipping is offered, customers are responsible for understanding and complying with their country's applicable import laws and restrictions.

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by local authorities or carriers. Unless otherwise stated at checkout, these charges are the customer's responsibility.

14. Intellectual Property Concerns

If you believe content displayed on our website infringes intellectual property rights that you own or represent, please contact us and provide sufficient information for us to review the matter, including:

• Your contact information

• Identification of the protected material

• Information demonstrating your rights to the material

• Identification or URL of the content in question

We will review legitimate requests and respond as appropriate.

15. Fragrance Disclaimer

Fragrances can perform differently from person to person. Longevity, projection, development, and overall scent experience may be affected by factors including skin chemistry, temperature, humidity, application method, and storage conditions.

Descriptions of fragrance notes, performance, or characteristics are provided for informational purposes and do not guarantee that every customer will experience a fragrance in exactly the same way.

To the extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Arabian Oud House Perfumes and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website or services.

Where permitted by law, our aggregate liability relating to a purchased product will not exceed the amount paid for the product giving rise to the claim.

These limitations do not apply where liability cannot legally be limited or excluded.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Arabian Oud House Perfumes, its owners, employees, affiliates, and partners from claims, losses, damages, or expenses arising from your unlawful misuse of the website, violation of these Terms, or infringement of third-party rights.

18. Governing Law

These Terms are governed by the laws applicable in the jurisdiction in which Arabian Oud House Perfumes operates, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies displayed on our website, constitute the agreement governing your use of Arabian Oud House Perfumes and our services.

21. Contact Us

If you have questions about these Terms of Service, please contact Arabian Oud House Perfumes through the contact information provided on our website.

Last Updated: August 2026